Quick answers about managed IT, co-managed IT, cybersecurity, compliance-aware support, and working with Progression In Technology.
These answers are designed to provide general guidance. Each organization’s technology environment, compliance obligations, insurance requirements, and support needs may vary.
Common Questions
What is a Managed Strategy Partner?
A Managed Strategy Partner describes Progression In Technology’s approach to combining managed IT support, help desk, cybersecurity, backup, strategic technology guidance, security leadership, and compliance-aware support. Managed IT supports daily technology operations. A Managed Strategy Partner also helps align technology decisions with business goals, risk management, and long-term planning.
What’s the difference between managed and co-managed IT?
Managed IT means Progression In Technology supports and manages the technology environment. Co-managed IT means we work alongside your internal IT team, adding support capacity, tools, security guidance, project help, and strategic oversight where needed.
Do you work with our existing IT team or MSP?
Yes. Our co-managed IT, vCIO, vCTO, and vCISO services are designed to complement internal teams and other providers. We can support strategy, security leadership, compliance-aware planning, assessments, and project guidance without necessarily taking over daily IT operations.
What is a vCISO, vCIO, or vCTO?
These are fractional technology leadership services. A vCIO supports IT strategy and planning. A vCTO supports technical direction, architecture, and technology decisions. A vCISO supports security governance, risk management, policy development, and compliance-related planning.
Can you help with compliance and cyber insurance?
Yes. Progression In Technology provides compliance-aware technology support for areas such as HIPAA, CMMC, FTC Safeguards, and cyber insurance questionnaires. Services may include security assessments, documentation support, access review support, policy support, backup planning, and technology guidance. Insurers, auditors, regulators, and legal counsel make final determinations.
What areas do you serve?
Progression In Technology is based in Gilbertsville, Pennsylvania and serves Montgomery County, Berks County, Chester County, the Lehigh Valley, the Greater Philadelphia region, and clients nationwide through remote service. You can also view our Areas We Serve page.
What industries do you work with?
We work with many industries, including CPA and accounting firms, law firms, healthcare, manufacturing and defense-related businesses, financial services, professional services, education, retail, real estate, and other compliance-sensitive organizations. You can also view our Industries page.
How does pricing work?
Most managed services are structured as a predictable monthly cost based on the organization’s needs, environment, users, services, security requirements, and support scope. We tailor each plan based on business and technology needs. Project work, such as migrations, major upgrades, new deployments, assessments, or larger remediation efforts, is typically planned and scoped separately so expectations, timelines, and costs are clear before work begins.
How quickly do you respond?
Response times and support availability depend on the service agreement, support scope, business hours, and any after-hours or emergency support options included in the engagement.
Are you local?
Yes. Progression In Technology is based in Gilbertsville, Pennsylvania, and supports businesses throughout Montgomery County, Chester County, Berks County, the Lehigh Valley, the Greater Philadelphia region, and surrounding areas. We provide local availability for on-site support when appropriate, along with remote IT, cybersecurity, compliance-aware support, and strategic technology services for clients outside our immediate local area.
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Related Pages
Learn more about the industries we support, service areas, and how to contact us.
Still Have a Question?
Contact Progression In Technology to discuss your managed IT, cybersecurity, compliance-aware technology support, or business technology needs.
